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Terms of Service

Last updated: 08/10/2025

1. Acceptance of Terms

By accessing or using Dukasmart's services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Service Description

Dukasmart provides business management software solutions, including but not limited to:

  • Inventory management
  • Point of sale systems
  • Financial reporting
  • Customer relationship management
  • Analytics and insights

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized use.

4. Subscription and Payments

  • Subscription fees are billed in advance on a monthly or annual basis
  • All payments are non-refundable unless required by law
  • We reserve the right to change pricing with 30 days notice

5. User Obligations

You agree to:

  • Provide accurate information
  • Use the service for lawful purposes only
  • Not attempt to breach or test system security
  • Not resell or distribute the service

6. Intellectual Property

All content, features, and functionality of Dukasmart services are owned by Dukasmart Limited and are protected by international copyright, trademark, and other intellectual property laws.

7. Limitation of Liability

Dukasmart shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

8. Termination

We reserve the right to suspend or terminate your access to our services for any violation of these terms or for any other reason at our sole discretion.

9. Changes to Terms

We may modify these terms at any time. Continued use of our services after such changes constitutes acceptance of the new terms.

10. Contact Information

For questions about these Terms of Service, please contact:

Email: [email protected]
Address: Nairobi, Kenya